Executive Summary

Envisage Technologies was founded with a mission to modernize training and compliance operations for public safety professionals. At the time of our investment in 2020, the company was profitable and serving over 11,000 public safety agencies.

Despite the market volatility caused by COVID-19, Norwest closed the investment quickly and provided debt financing to ensure stability. Over the next 18 months, Norwest and Envisage worked together to strengthen the leadership team, optimize operations, drive R&D rigor, and complete a strategic acquisition. These initiatives fueled rapid value creation and led to Vector Solutions acquiring the company in 2021.

Building Trust and a Strategic Partnership

Envisage was growing and profitable in the late 2010s when Norwest first reached out. The company had built a SaaS solution to automate training and compliance operations for more than 11,000 local, state, and federal public agencies.

Over five years, Norwest cultivated the relationship by sharing deep industry knowledge and taking our “invited guest” approach: building on what works, while adding targeted insights, resources, and a broad network to support meaningful growth. When the time came for management to evaluate liquidity and growth capital options in 2020, they chose Norwest over running a broad process.

Norwest acted decisively, closing the transaction in early 2020 and securing debt financing despite the turbulent COVID-19 environment. As founder and CEO Ari Vidali reflected:

“With Norwest’s financial backing and expertise scaling vertical SaaS companies, Envisage will be in an excellent position to rapidly grow as we support the people who put their lives on the line for us each and every day.”

Driving Growth Through Strategic Contributions

From the outset, Norwest focused on accelerating Envisage’s growth trajectory while supporting the management team. Key initiatives over the first six months included:

• Strengthening Leadership: Norwest vetted and recruited a CFO, SVP of Sales, and heads of marketing and professional services. In partnership with Envisage, we added seasoned operators Ron Kasner (former CEO of iCIMS) and Jim Triandiflou (former CEO of Relias and insightsoftware) to the board.
• Operational Rigor: The team introduced board-level reporting packages and dashboards and connected Envisage with top sales and marketing talent to improve visibility.
• Strategic M&A: Sourced, performed due diligence, and closed on a strategic M&A opportunity in the field of early-warning and intervention software, which returned ~3x in value and added significant shareholder gains in the recapitalization.
• R&D Focus: Norwest helped implement an ROI-driven product roadmap, improve margins of the “R&D as a service” offering, and reduce costly customizations across the customer base.

Swift and Significant Impact

The results of this partnership were swift and significant. Envisage built out a seasoned management team, completed a successful acquisition, and won key new customers — creating strong momentum in just the first year. That momentum led to multiple inbound offers from strategic acquirers.

In 2021, Norwest and Envisage agreed to an acquisition by Vector Solutions at industry-leading multiples, resulting in ~2x equity value creation in only 18 months.